In 2023, companies leaned into technologies like generative AI to improve efficiencies and enhance the customer experience. New technology is doing much the same for the phone channel. Branded calling and phone scam protection technologies are transforming the phone call, increasing consumer trust, providing protection from fraud, and efficiently optimizing interactions with customers. This transformation is elevating the phone call…
In today's rapidly evolving digital landscape, the convergence of telecommunications, big tech, and hyperscalers is reshaping the way networks are designed, operated, and utilized. This paradigm shift is fueled by a multitude of factors, including the exponential growth of data consumption, the emergence of transformative technologies like 5G and edge computing, and the increasing demand for seamless connectivity and high-performance…
As we move through 2024, operators must face up to a number of significant challenges. Yet opportunities also abound. Funding for rural deployments has now been allocated, meaning proposals will need to deliver practical results. Software-defined services will be rolled out to SMBs, offering genuine opportunity for both futureproofing and cost saving. And ESG regulations have been activated in key…
The ongoing quest for anywhere-and-everywhere connectivity is driving a greater focus on what links together every aspect of an enterprise’s digital journey: the network as the technology backbone. From on-premises servers, to public cloud and edge data centers, network infrastructure is fundamental to modern business operations. Look no further than the challenges posed by out-of-date networks: Not only are…
After a wild 2023 that included economic headwinds, strikes and shifting customer demand, the communications and media industry is expected to see another year of change. Here are five predictions for 2024: #1: The funding winter tapers, and strategic deals begin to emerge Many communications and media companies have accumulated debt positions by leveraging low interest rates to fund 5G…
Despite massive growth, the video streaming industry has faced challenges in profitability that have led numerous streaming networks and content hubs to discontinue their “ad-free” services and adopt a FAST or hybrid pay model. The online video environment is continuously changing, offering new opportunities with every advancement. Now, new technologies and sector priorities are leading to a significant wave of…
The continued expansion of 5G networks in 2024 will improve how we remain connected in more ways than ever before. Consider, for example, a fitness tracker that has just been loaded into a shipping container in the Port of Shanghai. It can be monitored via a narrowband 5G sensor as it crosses the Pacific Ocean and continues to a U.S.…
While hindsight is 20/20, foresight can separate success from failure. However, the technological breakthroughs of recent months mean that decision-makers have their work cut out for them - with the rapidly changing enterprise IT landscape making it difficult to plan, strategise, and execute. The following talking points could help decision-makers to see the forest from the trees. #1: 2024 could…
So many facets of daily life in 2024 (and beyond) will be touched by technology. From ordering food to the production of nearly any item you touch there are myriads of health, logistics, research, and academic applications changing our lives, and this was before mainstream adoption of AI. The continued growth of AI for business and consumer applications will remain…
Mobile and telco operators are doing everything they can to gain and retain customers. Major operators are looking to expand their service offerings and provide more value to consumers to win their long-term loyalty. By integrating additional services such as OTT video, music or gaming subscriptions into their mobile or broadband packages, telcos are beginning to reposition themselves in the…
With 5G networks becoming more prevalent, wireless carriers enter 2024 with the need to find new sources of revenue to offset the cost of their network upgrades. Price wars have watered down the opportunity to grow revenue through data plans, necessitating an urgency for carriers to find other ways to differentiate themselves. Meanwhile, the bustling app economy that carrier networks…
Today about 65% of the world’s population (approximately 5.3 billion people) has Internet access. And we expect that number to continue to grow. In 2024, changes in the wireless industry and the rising demand for information, content, cloud-based applications, data, analytics and AI will bring new requirements for network and internet connectivity on a global basis. Remote areas will have…
While it may sound extremely bullish, the broadband industry is undergoing preparation for boom times over the next year. Highly touted BEAD funding and lesser-hyped but significant private investments, along with states putting their own monies into the broadband pot, are priming the pump for many years of network infrastructure construction that will change the economic and social landscape of…
If 2023 was the year of generative AI disrupting nearly every industry, 2024 will be the year that enterprise organizations focus on digital transformation and enhancing cloud computing infrastructure to meet growing demands and innovations in AI, ML, IoT, and more. This is further underscored by the continued adoption of remote or hybrid work environments and an increasing appetite for…
Digital infrastructure saw some pretty revolutionary changes in 2023. The U.S. government allocated billions of dollars to bridge the digital divide through the CHIPS and Science Act. AI became the top topic of conversation across all industries. And after years of flailing, edge computing is getting some real use cases. So what’s on the horizon for 2024? Will IoT finally…
As we stand at the door of a new year, the telecommunications industry is gearing up for a transformative period marked by cutting-edge innovations and advancements. Here are the top five trends set to dominate the telecom landscape in 2024. #1: 5G Expansion: Paving the Way for Faster, Smarter Connectivity The relentless march of 5G continues as we witness a…
As the world grapples with pressing environmental changes and consumer consciousness driving decision-making, it’s become more imperative than ever that businesses adopt sustainable strategies. Companies who decide not to implement forward-looking sustainability goals are putting themselves at risk. As we step into 2024, we anticipate companies across industries to prioritize sustainability in their operations, supply chain, and overall business models.…
In recent years, the numbering industry has seen shifts toward increased regulatory compliance, growth of emergency services communication and enhanced numbering ordering processes, all taking place against the backdrop of enhanced digitalization that’s driving changes for all major players in data and connectivity space. Central to this transformation is the evolving role of phone numbers — no longer just contact…
The cloud computing industry has experienced a paradigm shift over the last year, with advancements and transformations happening at an unprecedented pace. Factors influencing the industry include burgeoning AI tech, economic hurdles affecting businesses’ ability to thrive and ever-changing directives concerning security and privacy. Understanding the key trends for this year and into the future will help organizations maneuver the…
The advent of AI-powered solutions over the past year will drive profound change across the technology space in 2024. From automation changing the way we work to futureproofing our technology infrastructure, 2024 will see the accelerated adoption of AI-driven technologies and critical skills uptake. Despite this shift, the human element will continue to be essential in how innovators design solutions…
To keep pace with evolving technological advancements and changing customer demands, service providers are required to reinvent their networks. Reflecting on the past year, multiple trends have had a substantial impact on the telecommunications industry. Cyberthreats are evolving, forcing service providers to make investments in advanced measures to protect their networks and prevent disruption of services to customers. The rollout…
Communication Service Providers (CSPs) today are deploying advanced, 5G-ready, cloud-native lawful and location intelligence technologies that create efficiencies, comply with regulatory mandates, and help protect society. These solutions have been built for real-time intelligence gathering at large-scale while also protecting subscriber privacy, and this principle must not change in 2024. The data created by CSPs has long been considered the…
2024 is set to be a busy year for the media and entertainment industry. With a backlog of demand from the actor and writer strikes, and, growing requirement for video streaming services, personalized content, and immersive viewing experiences, media companies have to focus on the technology that will allow them to meet the expectations of consumers. From an organizational standpoint,…
In a decade of phenomenal transformation and transition, network design has evolved via game-changing technology – from multi-cloud connections to AI and machine learning – to build better, safer, more flexible, and more robust networks. Further, the public cloud accelerated rapidly, even during the pandemic, and the ongoing integration of private and public cloud, especially in industries like manufacturing and…
As we enter 2024, emerging visual technologies such as Augmented Reality (AR), Virtual Reality (VR), 3D Modeling and Try-on are moving more towards the forefront of consumer conversations. For C-suite executives, these innovations are not only shifting the operational framework; they are redefining customer experience and offering new opportunities of interaction and engagement. The introduction of devices such as the…
The demand for robust digital infrastructure is higher than ever before. This is largely thanks to the world’s growing dependency on cloud computing, big data, and the Internet of Things (IoT). Cisco’s Annual Internet Report threw a startling statistic our way: In 2023, the number of devices connected to IP networks reached triple that of the global population. 2024 will…
Data centers sit at the epicenter of seismic shifts transforming technology and society. They form the foundational infrastructure enabling the world to become increasingly connected and data-driven. Today, surging electricity demand, evolving architectures, and growing climate consciousness are all reshaping data centers’ trajectories. Navigating these pivotal impacts in 2024 requires data center leaders to make smart, future-focused decisions. By combining…
The last couple of years have put enterprise connectivity teams to the test. The pandemic and ensuing switch to remote working, the rise in geopolitical conflicts and escalating security concerns and the ongoing climate of economic uncertainty have taken their toll on both enterprise connectivity budgets and resources. As a result, focus on digital transformation and maximising use of new…
Technology is constantly evolving, and the telecoms space is no exception as communications become ever more important. Therefore, communications service providers (CSPs) must constantly evolve and innovate to stay front of mind in such a competitive space. To navigate this and stay ahead of the curve, telcos must anticipate emerging trends and understand how these forces will reshape our digital…
As the telecommunications industry marches forward with 5G, operators find themselves standing at the edge of transformative change in 2024. This pivotal year will witness a strategic shift in how operators manage their networks, optimize their resources, and capitalize on emerging technologies. Telecom operators are poised to do more with less by embracing cloud-native automation and AI enabled networks. Simultaneously,…
In the age of hyperscale giants, the optical network is a critical lifeline. As demand for faster data in ever larger quantities continues to escalate, the data center interconnect (DCI) network is essential to enabling reliable, high-speed connectivity to link traffic between massive, hyperscale data centers. In fact, the DCI market is expected to continue growing at a compound annual…
Internet technology is crucial to the way individuals, households, and businesses communicate, collaborate, and learn. However, a staggering 24 million Americans are currently unable to access the internet with speeds and bandwidth sufficient to participate fully in the connected world in which we live. The Broadband Equity, Access, and Deployment (BEAD) Program (established as part of the U.S. Congress’ landmark…
Technology innovations are transforming the media and entertainment (M&E) industry. With streaming now a fully mature business, the industry has experienced a major shift toward data-centric and cloud-based TV service delivery, observed the emergence of generative AI (Gen AI) for video workflows, and seen a rise in targeted TV advertising. As we embark on the new year, let’s explore how…
This year, the telecom industry will undergo a significant transformation: 2024 will be the year that communications service providers will begin to see a concrete return on their 5G investments. The core opportunities for CSPs to generate new revenue streams will stem from enterprise use cases, supported by cloud-native 5G technologies that will enable them to rapidly bring new services…
In the heart of a well-managed data center, a combination of efficiency and technology unfolds. Rooms are meticulously organized, with rows of server racks standing tall, housing the digital backbone of countless operations. The environment is carefully regulated, with advanced cooling systems maintaining optimal temperatures to protect the sensitive equipment. Technicians and engineers work to ensure smooth operation within this…
ATSC 3.0, the next-generation terrestrial broadcast system, promises to reshape television experiences, enabling better video quality, immersive audio, more accessibility, personalization, and interactivity for viewers. As ATSC 3.0 service deployments continue to grow in 2024, let’s take a look at the key trends set to impact NEXTGEN TV. #1: Monetizing and Monitoring NEXTGEN TV NEXTGEN TV deployments are progressing past…
Worldwide IT spending is expected to reach $5 trillion in 2024, an increase of 6.8% from 2023. But this increased spending doesn’t necessarily translate to bigger IT teams. With a continued labor shortage and skills gap, IT teams have limited resources to keep up with the rapid pace of technological innovation. Organizations must invest in technology that contributes to profitability…
2023 was yet another strange year, with a global cost of living crisis plaguing the bank balances of many individuals and companies. Yet, despite there being less money in consumer pockets, interest in the mobile device market has stayed steady and strong. Customer priorities might well be evolving, with attitudes to price and sustainability driving purchasing intent, but they are…
The telecoms industry typically changes at warp speed, with exciting new developments not allowing us to dwell on the latest technology for too long. 2022 was characterized by the metaverse, and at Mobile World Congress 2022 it was all anybody could talk about. But this was quickly surpassed in 2023 by Generative AI: how can we use it, what are…
From the world’s biggest hyperscalers and largest technological drivers to every individual end user, the race toward digitalization has put us all on a ubiquitous mobile map. Our world is an online one, defined by our digital identities, consumed by convenient online services, and predicated upon our ability to stay on the move without losing touch with our desired experiences…
In 2024, the telecom industry will continue to undergo transformations, influenced by factors such as the development of new business cases, adoption of new technologies and the continuing pressure by big tech and hyperscalers. This presents a range of challenges: developing business strategically, generating immediate revenue, mitigating potential risks, and addressing cybersecurity risks, which are not the least significant. In…
It’s prediction time again. You’re probably tired of AI predictions by now, so I’ll give you a break – at least for the first 75% of this article. The first three of my four predictions are not AI-related – they are about how networks will change in 2024. Then, I slip in a final prediction about AI. But, to be…
Looking back on this past year, the network and security space has experienced a series of major advancements, as well as brand new challenges. The innovation and increasing integration of Artificial Intelligence (AI) in network operations has created new opportunities for increased efficiency and innovations, yet it has also heightened complexity and potential vulnerabilities in network architectures. The past year…
2024 promises transformative advancements driven by the pervasive influence of innovations related to AI. As we anticipate the coming year, this article explores key developments in the data and connectivity space, highlighting the evolution of network automation technologies. #1: AI-Driven Predictive Maintenance in the Telecommunications Industry The continuous evolution of network automation is reshaping the digital landscape, particularly in the…
When discussing predictions, I like to reference Peter Drucker - a renowned management consultant, who said: “Predicting the future is like trying to drive down a country road at night with no lights while looking out the back window.” While predictions are a risky business, consider the following twist on Drucker's scenario: navigating that country road at night with no…
2023 was a vital year for enterprises as they had to navigate a world of uncertainty coming out of a global pandemic and determine what their new normal would look like. While this is an ongoing puzzle for many to solve, it’s clear that remote work and, in turn, the cloud, is going to play a bigger role for enterprises…
Today’s aggressive digital business landscape measures success in both tangible, quantitative metrics and highly dynamic, qualitative characteristics. Not only is the operability of today’s applications defined by nanoseconds, but an entire organization’s footprint, customer service and user relationships are built on reliability and trust. Networks are undoubtedly the workhorses that carry obsessively tracked, highly sought-after technical, operational and reputational results…
In the looming battle for the next-generation enterprise edge, who will reign supreme, telecoms or hyperscale cloud providers? Here’s an angle worth considering: How about both? It’s natural to assume that telecoms and hyperscalers would square off, especially when pursuing new lines of business (like private cellular networks), where it’s not yet clear which models will prove most attractive to…
The anticipation around forthcoming IT and networking trends is high as we enter 2024. There is a lot of talk about Generative AI, sustainable computing and networking, and tightening regulatory landscapes. As bandwidth requirements grow and customer expectations increase, we predict heightened focus on network optimization and personalized QoE. We also expect HD video and immersive content to dominate our…
It’s hard to believe it’s been 21 years since the launch of 3G in the UK, and this year will see its decommissioning by the majority of UK mobile network operators (MNOs). In that time our telecoms ecosystem has evolved massively, from traditional MNO-led innovation to now including collaboration across multiple tech organisations, standards bodies, hyperscalers, vendors and other connectivity…
This article was co-written by Chris Lyon, President of the Ethernet Alliance and Cloud Business Development Manager at Amphenol, and Michael Klempa, Ethernet Alliance member and Product Marketing Specialist at Alphawave Semi. "You won't lag behind, because you'll have the speed. You'll pass the whole gang and you'll soon take the lead. Wherever you fly, you'll be best of the…
WebRTC is coming to a device near you. The Google-made and Microsoft-backed protocol is quickly reshaping video and audio streams in the Internet of Things (IoT) with low latency and peer-to-peer (P2P) data connectivity. As more cameras enter modern devices, from doorbells to vacuum cleaners and even ovens, vendors in search of security and reliability are turning to this connection…
In the dynamic world of technology, the upcoming year is poised for transformative shifts in communication and connectivity. Three compelling mobile technology advancements will shape the way we interact, communicate, and secure our digital transactions over the next twelve months. Rich Communication Services (RCS), the long-promised SMS replacement, is finally set to become mainstream, and disrupt traditional enterprise to consumer…
In 2023, the transportation industry focused on securing funding to invest in new infrastructure - including new connectivity solutions (i.e. wireless/mobile/onboard Internet) to improve the passenger experience. In 2024, the focus will be on making sure those investments were worth it, resulting in more positive, productive, enjoyable journeys. The 2024 approach to transportation infrastructure investments begins with maximizing value: improving…
As we welcome 2024, the Telco industry is gearing up for transformative shifts that will redefine the way we operate, serve our customers, and explore new revenue streams. In this exclusive article, I will unravel what I believe to be the Telco Market Trends for 2024 and shed light on the strategic moves that will shape our industry in the…
2024 will be an exciting year for innovative technology, with artificial intelligence (AI) at the forefront. Those who have been in the tech sector for some time have long been aware of the potential of AI. As AI moves more into the public eye, companies and enterprises must quickly define the best approach to leverage these technologies while keeping an…
The telecom industry stands on the brink of a transformative epoch, a confluence of visionary technology and unparalleled user demand for experiences that is reshaping the very fabric of connectivity. Below, we will traverse the spectrum of nature of traffic, mobile, experiences, delivery mechanisms, ecosystems, and tech trends, each a beacon of the telecom renaissance. Video and AI applications are…
Technology is advancing faster all the time and becoming more intertwined in our daily lives. The internet is now considered an essential utility, with expectations for always-on access to mobile connectivity everywhere. As computing demands escalate, today’s mobile and fixed wireless access (FWA) network architectures are being reinvented in order to keep pace, as well as to enable innovative new…
Welcome to 2024, a year where the telecommunications industry is buzzing with innovation, thanks to Artificial Intelligence (AI) and Generative AI (GenAI). It's a world where technology isn't just a tool but a storyteller, reshaping how we interact with networks and connectivity. Let's dive into the top five trends that are making headlines and explore how they're not just changing…
As we step into 2024, making a success of 5G is very much on the agenda. It will be the year where many service providers will transition to a standalone 5G network in order to finally deliver the benefits that have been promoted for so long. Here are five predictions that the BroadForward experts out in the field foresee for…
The demand for fifth-generation network solutions is growing, resulting in ever-faster growth of the 5G market1. There are signs of major shifts in the way networks are built. The growing importance of Open RAN and increasing demands for deployments of private networks for industrial, academic, and public purposes will shape the near future of mobile networks. #1: Open RAN gaining…
To maintain a competitive edge in a rapidly evolving digital landscape, businesses are constantly seeking innovative ways to engage with their customers effectively. The era of conversational everything has ushered in a new era of customer communication, where brands are expected to connect with customers on the channels they already use. As consumer habits continue to evolve and technology advances,…
At the close of 2021, I noted that the year 2022 would be a turning point for CSPs and that there would be an increase in swath of key players hastening to mature their ecosystem strategies. I further emphasized that CSPs would need to build more strategic relationships with partners with complementary capabilities that could enable them to co-create solutions…
Four years ago, 5G was a curiosity even for the early adopters, but in the last three years we’ve seen enthusiasm around the next-generation network spike and wane. In 2020, major players in the space announced 5G standalone and non-standalone plans with promises of cloud applications that would change the way we work and live. Four years later, we are…
The past few years have seen wireless service providers invest heavily into 5G infrastructure deployments in anticipation of incremental revenue – unfortunately, that new revenue has failed to materialize. Some of the carriers point to their delays in launching 5G standalone as one of the reasons, but the problems may be more systemic. The consumer market has shown no willingness…
In the rapidly evolving landscape of industrial telecommunications, 2024 promises a transformative wave that will redefine how businesses operate, particularly in sectors heavily reliant on robust and reliable communication systems. This article explores four key trends anticipated to shape the industrial telecommunications landscape: the proliferation of connected workers and workplaces, the rise of edge computing, the integration of augmented reality,…
In 2020–2023, the ad tech market has been everything but stable; shattered by pandemics and socio-economic turbulence and stifled by new global data privacy regulations (GDPR, CCPA) and third-party cookies shutdown, it has seen some biggest transformations in years. However, as we know, the darkest time is before dawn, and the same thing we are now observing with a revival…
In today's dynamic technology landscape, where generative AI is reshaping our daily interactions and automation is transforming numerous business processes, the promise of 5G’s ‘great leap’ hinges on Communications Service Providers (CSPs) building a robust digital infrastructure and enhanced tools for proactively managing network performance and customer experience. As the horizon of connectivity expands, so do the threats. Amidst these…
In 1899, French commercial artist Jean-Marc Côté was asked to depict what he thought the future would look like. A quick Google search reveals that his predictions were pretty appropriate for what you’d think that people 100 years ago would imagine for the very best and brightest of human invention. These Victorian postcards show us commercial space travel (in what…
It is fair to say the predictions for edge growth have yet to materialize fully. However, like an iceberg, much of the action is happening under the surface. The Edge is unlike the Cloud, where the applications already existed in the data center and it was more of an infrastructure lift and shift play. At the edge, technological advancements are…
As 2023 draws to a close, the telecoms industry is at a critical juncture. The challenges and opportunities posed by the rollout and monetization of 5G, legacy network switch-offs, and the powerful implications of recent AI developments are all front of mind. Despite significant advancements in 5G performance, including notable speed improvements, the industry faces a hurdle today in waning…
AI, satellite, network sustainability, OpenRAN - these key themes undeniably characterised the telecom industry in 2023 and this will continue through next year, that isn’t all that 2024 has in store for telco. With unique insight into both the telecoms and enterprise space, we have gazed into our crystal ball and presented to you four predictions for next year (besides…
The telecommunications industry has seen vast growth in recent years. As we enter 2024, operator numbers are reaching the hundreds around the world. This is creating an extremely competitive environment, putting service providers under immense pressure to retain customers amidst a rising churn rate. According to a recent report from Wipro, the primary culprit behind this rising churn rate is…
As the relentless march of technological innovation continues to reshape the fabric of our societies, 2024 marks a pivotal moment in the evolution of artificial intelligence (AI), the Internet of Things (IoT), and the transformative landscape of smart cities. The pursuit of efficiency, connectivity, and sustainability is propelling us into an era where machines seamlessly integrate into our daily lives,…
As we approach the new year, I usually like to make a few predictions about where I feel the enterprise network is headed and how the myriad technologies it employs will be used in new and interesting ways. Now that the subscription model has firmly established itself as the dominant approach for IT consuming software and other technologies, the time…
One of the advantages the telecom industry has is that it is well versed in developing and adopting standards to maximize interoperability between partners and even competitors both at the service provider level and at the technology provider level. Interoperability translates into agile digital supply chains that enable delivery of high value, complex and on-demand digital services to enterprise customers.…
2024 promises to be another interesting year for optical networking. The industry should be recovered from pandemic-era struggles, with most supply chain issues behind us. As a result, network operators can focus on integrating new innovations to improve network capacity and expand network capabilities to provide new services. #1: 400G Pluggable Deployments Ramp Up in Telcos The 400G pluggable revolution…
Despite 2023 being a year of exciting advancements in the telecom space, there are many business functions that seem as if they’re stuck in some bygone era, which is creating significant bottlenecks to progress. According to a recent industry survey, operational agility, and the ability to deliver services are currently the top drivers for communications service providers’ (CSPs) digital transformation…
Telcos are in the middle of a long-term transformative process - or the forward-thinking ones are, at least. Last year, our predictions were generally on the nose, although we were a bit early in one case. 2024 will be another year of smaller, but no less impactful changes. Long-gestating technologies like 5G will continue coming into the metaphorical station. Meanwhile,…
As we stand on the cusp of 2024, the ever-evolving landscape of technology promises a paradigm shift, driven by the deepening penetration of applications on our devices and the escalating integration of automation into enterprise machinery. These trends are not merely isolated advancements but interconnected threads weaving a tapestry of a simplified future, one that consumers eagerly seek to upgrade…
Following the release of the WBA Annual Industry Report 2024, Tiago Rodrigues, CEO of the Wireless Broadband Alliance (WBA), has revealed five predictions relevant to reinventing networks in the era of big tech and hyperscalers in 2024 and beyond. He believes these will change the way wireless technology is used by communities and businesses across the world, including improved connectivity,…
The future is full of exciting concepts and technologies that will become a reality. But the real unknown is the timing. As we look back over the past few years, there’s been discussion about 5G, metaverse, blockchain, private wireless networks and much more. All of these technologies are real, but none of them are truly mainstream yet. So, to predict…
Private 5G networks are growing in popularity with more trials and projects getting started. According to Analysys Mason, the number of publicly disclosed projects using 5G rose by 32.5 percent from Q1 2022 to Q1 2023 and 5G deployments made up more than half of all LTE/5G deployments. Despite this growing popularity, the number of companies able to build and…
The turning of the calendar and preparation for a new year is often accompanied by the annual ritual of reflecting on the year that was and offering predictions for what is to come. There’s little debate that the story of 2023 centered on Generative Artificial Intelligence, namely ChatGPT, and its impact on virtually all industries. While AI will likely continue…
2023 was the year of artificial intelligence and as we move into 2024 the telecom market is undergoing a massive transformation through the integration of AI. Telcos are leveraging AI to reinvent multiple network functionalities such as predictive maintenance, customer service and employee workloads. Through the use of AI, telecom companies can fine-tune network performance, modernize legacy systems, increase scalability…
As we approach 2024, the telecommunications industry is poised to undergo one of the most significant changes of the past decades. From the disruptive influence of AI to the evolving battleground of broadband providers and the surge of tech giants into wireless services, the telecommunications landscape is on the verge of a fundamental transformation. #1: The power of AI With…
In the dynamic landscape of commerce, the intersection of technology and consumer engagement is evolving at an unprecedented pace. As we bid farewell to 2023, it is evident that live and video commerce have undergone a seismic shift, driven by technological advancements such as Artificial Intelligence (AI) and Natural Language Processing (NLP) and evolving consumer preferences. Now, as we step…
Generative AI was the big tech story of 2023, and in telecoms we’re starting to see CSPs use AI to improve operations. Additionally, the need to move beyond selling connectivity is driving CSPs to change in order to grow, impacting the technology they use to run their business. In this article, we explore four major trends for the telecoms industry…
Mobile and fixed networks are transforming. Anyone who follows progress in the rollout of 5G networks will be familiar with factors such as cloudification, containerisation and automation, which are transforming network design, build, and operations. At the same time, fixed networks will also benefit from many of the innovations that will transform the mobile domain. F5G - Fixed 5G -…
Data is the new currency and will become more profitable, group MCX communications with first responders will continue to evolve, Zero Trust architecture will make substantial advances, machine learning algorithms will become better and better, expect to see exciting developments in the satellite communications space, and 2nm technology enabling hundreds of billions of transistors on a chip to be unveiled.…
As we step into 2024, envision a telecom landscape on the brink of transformation. Can automation and AI truly be the dynamic duo reshaping network efficiency, redefining user experiences, and revolutionizing workforce operations? Picture the Radio Intelligent Controller (RIC) stepping into the spotlight, promising agility and innovation in the Radio Access Network (RAN). Could this be the tech maestro orchestrating…
The telecommunications industry struggled with an economic downturn and geopolitical turmoil in 2023, forcing us to rethink how we conduct business, expand networks and serve customers. We'll likely face similar challenges in 2024. Rising interest rates, inflation and network operations costs are forming turbulent headwinds for internet carriers. Internet carriers are also responsible for meeting the accelerating networking demands of…